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Privacy Policy

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Our Commitment

한국 Concierge ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard the personal information you provide when using our services.

We operate from Seoul, Republic of Korea, and comply with the Personal Information Protection Act (PIPA) of Korea.

Information We Collect

When you enquire or book through us, we may collect:

  • Contact details — your name, email address, phone number, and WhatsApp / KakaoTalk ID.
  • Travel preferences — dates, destinations, interests (beauty, food, culture), and any special requirements.
  • Communication records — emails, messages, and notes from our conversations to ensure seamless service.
  • Payment information — processed securely through third-party gateways; we do not store full card details.

How We Use Your Information

We use your data solely to:

  • Design and deliver your personalised travel or beauty itinerary.
  • Communicate with you before, during, and after your trip.
  • Process payments and issue confirmations.
  • Share relevant recommendations and follow-up content (only with your consent).

We never sell, rent, or trade your personal information to third parties.

Data Sharing

We may share necessary details with trusted partners who fulfil your bookings — such as clinics, hotels, or private guides. These partners are contractually bound to use your data only for the specific service requested.

Data Retention & Security

We retain your information only as long as needed to provide our services or as required by law. All data is stored on encrypted, access-controlled servers. We review our security practices regularly.

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.
  • Ask us to correct or delete your information.
  • Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at the details below.

Contact

For privacy-related enquiries, email us at privacy@koreaconcierge.kr or reach out through our contact page.

Last updated: July 2026